Online Learning Support Services
Online Learning and Instructional Support
The Online Learning and Instructional Support (OLIS) team are dedicated to providing faculty with comprehensive support and guidance regarding their online courses. With technical expertise and a solutions-based approach, our OLIS advisors empower faculty to build and maintain an exceptional online learning experience. The OLIS department also supports requests from processing faculty desk copies and embedding e-books into online courses, to textbook management and assisting with third-party integrations.
Operating Hours
Monday - Friday: 9:00 am to 5:00 pm (Pacific)
*Saturday & Sunday: 9:00 am to 5:00 pm (Pacific)
*Please note: Online Learning and Instructional Support is open only on the weekend prior to the first day of class to actively prepare for the upcoming term. 24/7 LMS Support provides after-hours and weekend coverage when we are closed.
National University IT Helpdesk
The Information Technology (IT) Helpdesk provides technical support for inquiries regarding Single Sign-on (SSO), login ID and password reset, SIS, Email, Zoom, and other (non-LMS) NU system integrations.